RESILAC consortium case study on reinforcing adaptive programming through the Feedback Day Method

Publication language
Date published
18 Jan 2021
Case study
Complaints and feedback mechanisms, Data sharing & feedback, COVID-19
Niger, Nigeria, Cameroon, Chad
Groupe URD, CartONG

This resource was originally published on the CartoBlog in 2021 by CartONG. It was transferred to the IM Resource Portal in May 2021. The CartoBlog will be decommissioned in early 2022.

As the COVID-19 pandemic was spreading throughout the world, access to the field became difficult. Hence feedback from the supported communities were harder to get. The RESILAC project (Inclusive Economic and Social Recovery of Lake Chad) rolled out a mechanism which allows for regular feedback: the “Feedback Day” Method. Halfway between Outcome Harvesting and real-time evaluation methods, the “Feedback Day” is part of a continuous learning process that complements traditional community feedback mechanisms.

Through this case study, Groupe URD – in charge of the MEAL component in the RESILAC project – share their experience, the opportunities and hurdles they came across during this process and their recommendations for others to implement the Feedback Day method.

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This project was funded by the H2H Network’s H2H Fund, which is supported by UK aid from the UK government.